Questions, answered.

Select View Pricing & Availability and enter your home details. Straightforward standard and recurring care can be priced and booked online. Large homes, heavy buildup, move-in/out care, pest concerns, unusual conditions, and specialty services require review before pricing and scheduling are confirmed.

Yes. You can book a one-time service without a recurring commitment. Recurring Care is available for clients who prefer ongoing, scheduled home care.

Lillie Haus serves Dallas–Fort Worth and surrounding communities. If you're unsure whether you're in our area, just reach out and we'll confirm.

To request a schedule change, contact info@lilliehaus.com. Changes are subject to availability and the cancellation and rescheduling terms provided when you book.

Recurring Care covers routine cleaning of kitchens, bathrooms, bedrooms, and living areas, including dusting, vacuuming, and mopping. See the Services page for the included checklist. Optional extras are priced separately.

Yes. Choose available optional extras when booking, and share your priorities and preferences. Requests outside the included checklist require confirmation and may involve an additional charge.

Your cleaning professional brings cleaning supplies and equipment. If you prefer specific products or have special surface-care requirements, let us know before your visit so we can confirm whether we can accommodate them.

One-Time Care is a single scheduled visit. Recurring Care provides ongoing cleaning weekly, every two weeks, or every four weeks. We aim to arrange the same cleaning professional whenever availability allows.

Email info@lilliehaus.com before your trip to discuss upcoming visits. Any cancellations or schedule changes follow the terms provided when you book. If cleaning continues while you're away, please confirm entry instructions.

One-time and recurring services are billed per visit. A temporary authorization hold is placed on your card 24 hours before your scheduled service. This reserves funds and is not a completed charge. Your payment is processed after the service is completed.

We accept major credit and debit cards. Card details are entered securely through our booking system.

No. You can be home or away, provided your cleaning professional has access at the scheduled time. Please provide entry instructions when booking and arrange any necessary building access.

Please tell us about your pets when booking, including any behavior or access concerns. Keep pets safely secured away from the areas being cleaned during your visit. Pet care and pet-waste cleanup are not included.

We take safety seriously and carry coverage appropriate to our services, with specific details available on request. Our team members are background-checked, and we treat every home with respect.

Consistency is prioritized, and we aim to match you with the same professional whenever scheduling allows.